The instructions below are only required if you were unable to perform the 3 steps in the above FAQ: “How to deactivate ClamXAV when retiring an old Mac”.
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What’s the best way to update ClamXAV when a new version is available?
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Repeat the steps above for activating using a registration key but copy and paste your order number rather than your registration key once the appropriate window is displayed. Usually, an order number resembles the following: This can also be found in your order confirmation email and any other correspondence from us. not the number generated by a subscription renewal). You can then click “Show subscription details” to reach the screen above.ĬlamXAV can also be activated using the order number from your original order (i.e. You can do this by opening the app and clicking the ClamXAV menu in the toolbar at the top-left of your screen. If you have already started a free trial on the additional Mac then you will need to update ClamXAV to use your subscription details. If you have just installed ClamXAV on an additional Mac, the first time you launch the app you will be greeted with the following screen:Ĭlicking “I’ve already bought ClamXAV” will allow you to copy and paste your registration key into the app to activate it. In the event that you can’t locate your order confirmation email, you can make a request for the key to be re-sent by visiting out Lost Key Retrieval page. This key is included in your order confirmation email and resembles the following:
Besides the activation link, ClamXAV can also be activated using your unique registration key. Please make sure you use the correct link for the version you have installed. For ClamXAV 2, the link will resemble the following: You will notice that the link differs for versions 2 and 3 of the app. The easiest way to activate the app is to forward this email to the Mac you just installed ClamXAV on and click the activation link within.
Your order confirmation email contains an activation link which will automatically open ClamXAV and activate the app by applying your subscription details. We’ve tried to make this process as easy as possible and there are three ways activation can be performed. If you are using OS X 10.10 (Yosemite) or higher, you will need to use ClamXAV 3.Īfter installation, your next step is to activate the app using the details in the order confirmation email you received after purchasing a subscription. If you are using OS X 10.9 (Mavericks) or below, you will need to download ClamXAV 2. But how do you go about installing and activating the app on your additional Macs?įirstly, you will need to choose the correct version of ClamXAV based on your version of macOS (formerly OS X).
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Similarly, ClamXAV’s Family Pack allows you to install and activate ClamXAV on up to nine Macs. With a ClamXAV for Home subscription, you can install and activate ClamXAV on up to three Macs in your household.
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